Case studies

Real providers. Real results.

How care providers across the country are finding brilliant people faster, keeping their sponsor licences safe, and staying compliant, with Lifted.

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  • ImmigrationComplex needs care

    Ended a hiring crisis with 8 rapid hires.

    A rural, multi-site care provider for adults and children with complex needs had reached crisis point, unable to recruit while existing staff left and office staff covered care calls themselves.

    The problem

    Our client is a multi-site care provider for adults and children with complex needs, based in a rural location where families have very specific requirements for staff. Despite significant effort, they were unable to recruit new staff, and as existing staff left, office staff came under pressure to cover care calls directly. The business couldn't grow. They had considered international sponsorship but were concerned about client reaction to overseas staff and the operational complexity involved.

    What we did

    Once Lifted completed their sponsorship licence application, we agreed that hiring sponsored staff already in the UK was the fastest way to boost numbers. We provided candidates for interview, and 8 staff were hired rapidly. Lifted arranged housing, relocation, and compliance for every new hire, and supported the client in reassuring families who were initially nervous about staff from other countries.

    8
    Rapid hires
    400+
    Care hours a week
    0
    Office cover calls

    Complex needs care provider · Rural England

  • ImmigrationMulti-site care

    Unlocked 1,000 care hours a week in two months.

    A multi-site home care provider in the North of England was turning down work and stalling acquisition plans because they had no scalable way to find carers who could cover short-notice calls.

    The problem

    Our client is a large home care provider in the North of England with 4 locations and a further 4 acquisitions pending. Predominantly serving local authority clients, they were struggling to recruit staff who could cover calls at short notice, repeatedly turning down work and missing growth targets. They wanted to acquire further sites but couldn't pursue this confidently without a scalable way to supply carers.

    What we did

    Lifted helped the client obtain a sponsorship licence, then found, trained, and relocated 27 staff from overseas in two months. The Lifted team briefed the client on their sponsorship responsibilities, sourced housing for every care worker in a competitive rental market, met staff at the airport, and delivered a bespoke 'Life in the UK' curriculum to prepare them for the role.

    1,000+
    Care hours a week
    27
    Sponsored carers relocated
    £24k
    Additional weekly revenue

    Multi-site home care provider · North of England

  • ImmigrationDomiciliary care

    Grew revenue 50% in three months.

    A private home care franchise in Buckinghamshire had stalled growth and a stalled live-in care launch, with no local staff able to drive to affluent, poorly-connected clients.

    The problem

    Our client is a private home care provider in Buckinghamshire, part of a franchise serving an affluent area with poor public transport. They were struggling to find local staff who could drive and cover the early morning calls their private clients expected. Growth had stalled, and a planned live-in care launch was stuck for the same reason. They had not hit their annual target of 20% growth.

    What we did

    Lifted helped the client secure a sponsorship licence and hire 13 sponsored staff, a mix of overseas candidates and those already in the UK, increasing their workforce by 50%. Every new hire could drive, had a car, and was available for the required morning shifts. Lifted arranged driving lessons where needed and worked closely with the team through day-to-day operational challenges.

    Our work with Lifted has made a substantial contribution to our growth. The staff we've recruited have let us launch new business lines with greater profitability.

    Greg, Home Care Company Director
    50%
    Revenue growth
    13
    Sponsored hires
    6
    Franchise branches supported

    Private home care franchise · Buckinghamshire

  • HiringDomiciliary care

    Filled a rota gap in under two weeks.

    A domiciliary provider running weekly agency shifts to cover nights needed permanent carers fast, without another £8k invoice from a recruiter.

    The problem

    Applications came in, but nobody called them back for days. By the time the office got round to it, good candidates had taken other jobs.

    What we did

    Lifted's AI called every applicant within minutes of applying, screened them on the provider's values and started right-to-work and DBS checks before a manager ever picked up the phone.

    We stopped losing people to the wait. The shortlist was already checked by the time I opened it.

    Registered Manager
    12 days
    Time to hire
    £8k
    Agency fee saved
    1
    Internal recruiter

    North West

  • HiringResidential care

    Onboarded a full cohort, inspection-ready.

    Eight new starters joining the same month, and a registered manager who normally lost a fortnight to chasing references and paperwork.

    The problem

    Onboarding lived in three spreadsheets and an inbox. Files were rarely complete on day one, and gaps only showed up when someone went looking.

    What we did

    Every right-to-work, DBS, reference and training record was requested, chased and checked automatically. The manager saw one clean file per person and signed it off.

    It went from two weeks of chasing to one afternoon of reading and signing.

    Registered Manager
    <10 days
    To compliance
    1
    Manager sign-off
    0
    Outstanding checks

    West Midlands

  • HiringNursing home

    Cut cost-per-hire by a third.

    A 60-bed home was paying job boards and retainers up front, then paying again when those routes didn't produce a single starter.

    The problem

    Recruitment spend was fixed, results weren't. Nobody could say what a hire actually cost.

    What we did

    Sourcing and screening moved onto Lifted's pay-as-you-go model, nothing up front, a flat fee only when someone starts.

    We only pay when a carer walks through the door. That changed the whole conversation with finance.

    Operations Director
    Cost per hire
    0
    Upfront fees
    7
    Hires this quarter

    Yorkshire

  • ImmigrationSponsor licence rescue

    Saved a sponsor licence after a downgrade.

    A downgrade landed with the provider's sponsored workers, roughly two fifths of delivered hours, hanging in the balance.

    The problem

    Reporting duties had slipped, records didn't match the rota, and the action plan had a hard deadline.

    What we did

    Ex–Home Office inspectors ran an urgent audit, fixed the gaps in priority order, rebuilt the record-keeping and put always-on monitoring behind it.

    They knew exactly what the Home Office would look for, because they used to be the ones looking.

    Managing Director
    3 weeks
    To reinstatement
    0
    Workers lost
    24/7
    Monitoring since

    South East

  • ImmigrationCompliance audit

    Passed a Home Office inspection first time.

    A compliance visit was announced with weeks of notice and nobody in the business had been through one before.

    The problem

    The team believed their files were fine, but no one had checked them against current expectations rather than last year's.

    What we did

    An IAA-regulated adviser audited every sponsored worker file, produced a prioritised fix-list and rehearsed the visit with the authorising officer.

    We walked into that inspection knowing what was in every file. No corrective actions.

    Authorising Officer
    0
    Corrective actions
    100%
    Records compliant
    1
    Inspection, passed

    East of England

  • ImmigrationCoS & renewals

    Kept every renewal on time.

    A group with dozens of sponsored carers was tracking visa expiry dates in a shared calendar and paying hourly for every legal question.

    The problem

    One missed renewal means a carer off the rota, and hours the group had already sold to a council.

    What we did

    CoS allocations, timing and submissions are now managed end to end on flat, predictable fees, with expiry dates tracked against the rota rather than a calendar reminder.

    Nobody has come off the rota because of paperwork since we moved across.

    Head of People
    0
    Lapsed renewals
    40%
    Lower legal cost
    All
    Renewals on time

    Scotland

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