How to protect people with dementia from nuisance calls

A phone can be a lifeline for someone with dementia, but it can also become a source of huge stress. Here’s how to protect the person you care about from cold callersNuisance phone calls can make life a misery for people with dementia, and cause a great deal of worry and anguish for their families. We’ve all heard horror stories about vulnerable people being fleeced of their lifesavings by unscrupulous criminals.Every year thousands of complaints are made about nuisance phone calls. Last year, one firm was fined a staggering £350,000 for making more than 46 million automated calls.‘These calls can not only have a negative financial impact, but can also lead to psychological effects such as anxiety, depression and loss of self- esteem,’ says Hilda Hayo, the Chief Executive of Dementia UK.The Government recently announced a crackdown on cold callers. ‘We have seen people tricked out of thousands of pounds by scam callers and this government is determined to clamp down on their activities once and for all,’ Prime Minister Theresa May announced in April.The new Government scheme will pay for 1,500 people in the UK to have call blocking devices installed in their homes. It’s a good first step, but with more than 850,000 people living with dementia in the UK, it’s not going to go very far.So if you want to address the problem yourself, sooner rather than later, we’ve sourced two very clever and reasonably priced devices that could do the job for you. Best of all, they’re both easy to install.
CPR Call Blocker Protect +
This smart gadget blocks all calls except the numbers you choose. You can make sure that your loved one only receives calls from people they know and trust, and will be happy to hear from.
CPR Call Blocker V5000
This call blocker comes with 5000 pre-blocked numbers known to be unwanted callers such as sales calls, market research calls, recorded message calls, and, most menacing of all, those silent calls.
Our Resources by Our Experts
Want to learn more about all things care industry? Check out our blog!

Meet the West Midlands AI Coaches Supporting International Care Workers
A new AI coaching platform is supporting international care workers in the West Midlands - offering personalised guidance on jobs, training, housing, wellbeing and community life.
.png)
Latest UK Visa Sponsorship Rules
This all-in-one guide explains the latest UK visa sponsorship rules, including the major changes introduced in July 2025.
.png)
How to Switch Care Sponsors
A complete, step-by-step timeline from resignation to starting your new role. If you’re a care worker in the UK on a Skilled Worker visa, switching sponsors can feel like a complicated process.

Alz Soc leads way in creating dementia-friendly communities
Unforgettable’s founding charity partner, the Alzheimer’s Society, has been recognised at the 31st International Conference of Alzheimer’s Disease International (ADI) in Budapest for its work with Dementia Friends